Terms of service

Effective November 6, 2026 · ShiftOS is provided by Boulder Hypnotherapy Institute (“BHI”).

The service

ShiftOS is practice-management software for hypnotherapists. You are responsible for your own practice, your clinical decisions, the accuracy of your records, and complying with the laws and professional standards that apply to you. ShiftOS does not provide medical, psychological or legal advice.

Accounts

Keep your sign-in details secure and use multi-factor authentication. You are responsible for activity under your account. You must have your clients' consent for the information you record and for any transcription or AI drafting.

Plans and billing

New accounts include a 30-day free trial. Paid plans renew monthly or yearly until cancelled; you can cancel any time in Billing and keep access until the end of the paid period. Client payments are processed by Stripe under Stripe's terms and are paid directly to you.

Your data

You own your practice data. You can export it at any time. If you delete your practice it is permanently removed after 30 days, except audit logs we must keep by law. We act as your business associate for client health information and sign a Business Associate Agreement with you on request.

Acceptable use

Do not use ShiftOS to send unsolicited email, to store information you have no right to hold, or to interfere with the service or other users.

Availability and liability

We work to keep ShiftOS available and secure but provide it “as is”. To the extent the law allows, BHI's liability is limited to the fees you paid in the 12 months before a claim.

Contact

info@boulderhypnotherapyinstitute.com · (720) 694-5760 · Plymouth, Massachusetts.